Did Planet Fitness violate its own "no gymtimidation" rule...

... on this lady who's miffed that they cancelled her membership when she wouldn't get off the phone?

"[The general manager] as enraged,” Asmar said, adding she didn’t want to leave the workout area because her iPad was plugged into the elliptical machine. “I said I’d be off in a minute. He said, ‘I said now.’ His demeanor was very threatening. I said, ‘Oh, please, please step away from me,’ and he continued to say, ‘No, I need you to hang up that phone now or I’m going to cancel your membership.’ ”

This Oh, please, please step away from me lady is the owner of Santoro’s Sicilian Trattoria, so going public with her dispute affects the reputation of her business. Here's a 2009 review of the place in the Boston Globe, which says it's "the sort of place that feels and smells as if you've entered your grandma's kitchen."

What kind of character was your grandma?